Service Advisor
St. B’s Automotive – Clarksville, TN
A family-owned and locally operated auto repair shop with nine lifts and 13 bays, seeking an experienced Service Advisor to join our dynamic, busy team in Clarksville, TN.
Position: Service Advisor
Salary Range: Competitive pay based on experience
Hours: 40 hours per week, Monday – Friday, 8:00 AM – 5:00 PM
As a Service Advisor, you’ll bridge the gap between customers and technicians, ensuring clear communication, exceptional service, and high customer satisfaction in a fully equipped shop handling everything from routine maintenance to complex diagnostics.
Key Responsibilities
- Greet customers and assess their vehicle service needs
- Provide detailed explanations of repairs and maintenance to customers
- Create accurate repair orders and work estimates
- Coordinate repair schedules between technicians and customers
- Ensure timely service completion while keeping customers informed
- Handle inquiries, concerns, and follow-ups professionally
- Maintain accurate records of services and customer interactions
Preferred Qualifications
- Experience as a Service Advisor or in a similar customer service/automotive role
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic understanding of automotive repairs and maintenance
- Commitment to delivering excellent customer service
Benefits
- 40-hour work week, Monday to Friday (8:00 AM – 5:00 PM)
- Family-owned, friendly environment where your contributions matter
- On-the-job training and growth opportunities within the company
- Paid Time Off (PTO) for a healthy work-life balance
- Work in a busy shop with 13 bays, offering constant learning opportunities
How to Apply
Ready to elevate your career as a Service Advisor?
Email your resume to stbautomotive05@gmail.com or apply in person at St. B’s Automotive, Clarksville, TN. We’re excited to welcome you to our growing team!
